Health Support

Ongoing support from a registered nurse — at no extra cost.*

Call to get started 1-800-996-0273 TTY 711

Find out if Health Support is right for you.

The Health Support Program pairs you with a registered nurse who can help coordinate your care and work with you on reaching your health goals. Connect with a nurse for help with a variety of needs – from general health questions to common, chronic or rare conditions.

 

Just one call puts you in touch with information and caring support. Ready to talk with a nurse? Simply call and then decide if Health Support is right for you.

Call to get started 1-800-996-0273 TTY 711

Monday through Friday, 8 a.m. to 8 p.m. CT

Got a minute? See how Health Support has helped other members

Video

{{duration}} | Introducing Health Support

Video Transcript: Introducing Health Support

LOGO ON SCREEN: UnitedHealthcare logo.

Actor 1: I feel fortunate.

Actor 2: Yeah, that’s the right word for it.

Actor 3: You could even say …  grateful.

Actor 1: I have diabetes, but I wasn’t doing a great job managing it.

TEXT ON SCREEN: (Discreetly, at bottom) “Actor portrayals, not real member stories.”

Actor 2: UnitedHealthcare has this service where a real nurse helps you.

Actor 3: They call it their “personal health nurse.”

Actor 1: You talk with the same nurse, every time.

Actor 2: After I had my heart attack, a nurse actually called ME to see how I was doing.

Actor 1: It really helped to talk to a real person.

Actor 2: And I can tell she really cares.

Actor 1: She’ll call and make sure I get to a doctor’s appointment – AND she helped me schedule it.

Actor 2: When I had questions about a new prescription, I called her…

Actor 1: …she talked with a pharmacist and called me back with answers.

Actor 1: When UnitedHealthcare calls, answer the phone.

Actor 2:  Or call them.

Actor 3: A real nurse is ready to help.

Actor 2: It’s like having….

Actor 1: …a nurse in the family!

TEXT ON SCREEN: Your health is important to us too.

TEXT ON SCREEN: UnitedHealthcare Health Support Program.

LOGO ON SCREEN: UnitedHealthcare logo.

What to expect

No extra cost
Health Support is available at no extra cost as part of your benefit plan.
1-on-1 support
Talk with a nurse for answers, information and encouragement along the way.
Confidentiality
All of your conversations and health information is kept confidential in accordance with the law.

Call to get started 1-800-996-0273 TTY 711

Monday through Friday, 8 a.m. to 8 p.m. CT

Explore additional programs

Call to get started 1-800-996-0273 TTY 711

Monday through Friday, 8 a.m. to 8 p.m. CT

 

*Program available at no additional cost as part of your health plan to those who qualify for the program and are enrolled in an applicable UnitedHealthcare medical plan.

 

This program should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for your information only. It is provided as part of your health plan. Program nurses and other representatives cannot diagnose problems or suggest treatment. This program is not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. This is not an insurance program and may be discontinued at any time.

 

Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by United HealthCare Services, Inc. or their affiliates. Health Plan coverage provided by or through a UnitedHealthcare company.